Services for Students & Families

If you, or your student, seek services, have questions or need help, you will find a lengthy list of services - from before and aftercare to meals and transportation - plus community-based services information on our website.

  • If you cannot find what you need, or prefer to speak to someone, the first step is to reach out to your school, school administration and/or school counselor.
  • The staff at the Family Information Center also can answer your questions and connect you to someone who can help. Translation and interpreter services are available.
  • For students, there is more support information on the Student Resources page and the Community Resource Guide.



School Counselors and School Psychologists

Professional school counselors are an integral part of the academic, social-emotional, and college-career development of students. School psychologists also work closely with students and families in our schools, providing resources and services to support students and families.

School Counselors 

Metro Schools counselors work with students on academic achievement strategies, help students manage emotions and apply interpersonal skills and plan for postsecondary options for students, such as higher education, military and workforce. 

Visit the school counseling page to learn more and connect with your student's counselor.

School Psychologists school psychologist speaking to a student

School psychologists partner with families, teachers, school administrators, and other professionals to create safe, healthy, and supportive learning environments that strengthen connections between home, school, and the community. Among the support they offer:

  • Consultation services
  • Assist with data collection and analysis for the purposes of intervention and instruction decision-making
  • Monitor individual student progress in academics and behavior
  • Collaborate on school-wide practices (Multi-Tiered Systems of Support for Academics & Behavior)
  • Collaborate to create Tier 2 Behavioral Plans
  • Conduct Section 504 evaluations and eligibilities
  • Provide counseling services
  • Complete threat assessments
  • Provide crisis response
  • Provide professional development to school teams and others across the district on a variety of topics
  • Complete psychological evaluations for suspected disabilities *
  • Conduct Functional Behavior Assessments and help teams develop Behavior Intervention Plans for students with disabilities. *

* Services specific to MNPS Exceptional Education


Our psychology staff received the National Association of School Psychologists Excellence in School Psychological Services Recognition with the Promising Distinction in December 2020.  



Student Advocacy Centers

Do you know we have Advocacy Centers in several schools, with more to come? The rooms provide short-term interventions (e.g., 15-30 minutes) on-the-spot when needed to help students feel better and get back on track during the school day, and develop pro-social skills that support emotional and behavioral regulation and school success. 

Student & Family Support Videos

The Family & Student Support team creates educational videos on topics to help and strengthen our students, families and school community. The videos often in English, Spanish and Arabic and topics range from restorative parenting to tips for dealing with anxiety, parent-teacher conferences and more.

A playlist is on the Metro Schools YouTube channel.

Responsible Decision Making

This quick video explores different ways caregivers can help children make responsible decisions and care for themselves and others when they make choices. 

English: Responsible Decision Making
Spanish: Responsible Decision Making
Arabic: Responsible Decision Making