Family Information Center

Serving Metro Schools Students & Families

While most of the answers to your questions can be found on, our Family Information Center staff is available to answer your questions, comments, or suggestions directly or connect you with someone who can help.

Family Information Center

2601 Bransford Avenue
Nashville, TN 37204
615-259-INFO (4636) 
[email protected]
  • Lobby Hours: 8 a.m. to 4:30 p.m. Monday to Friday
  • Phone Hours: 6:30 a.m. to 5:30 p.m. Monday to Friday


The Family Information Center Can Help  

  • general MNPS information
  • the School Options process
  • the Pre-K application process
  • transportation information, including:
    • general information
    • bus stop locations/stop times
    • real-time GPS tracking
    • be sure to read the Transportation FAQ
  • zoning information
  • obtaining high school transcripts
  • Parent Portal activation
  • directory assistance
  • any school concern